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Please be advised:
To process a warranty claim, please contact a Customer Service Representative by creating a profile and submitting a ticket at support.jdna.com.
Discrepancies in you order must be reported within 14 days of receiving. Returns must have prior approval and made within 30 days of purchase. After 30 days, all sales are final. All returned parts must be unused and in their original packaging.***JDNA reserves the right to charge a 25% restock/processing fee (excludes damaged in transit items). No refund on shipping charges. All bags, tags, labels or paperwork associated with the part(s) must be included with the return. To receive a full refund, the item must be returned in an unused, sellable condition.